BOOK / QUOTES AND RESERVATIONS
i. Bookings, other than email@example.com , can be made online via Longreach Tourist Park website or calling Reservations on (07) 4658 2667.
ii. Bookings are subject to the availability and applicable pricing at the time of the booking and some conditions and/exclusions may apply including but not limited to minimum stay requirements.
iii. Any quote given is an estimate only of price and the price will only be confirmed once a payment is made on the booking and you receive written advice from Longreach Tourist Park that the payment has been received and the booking has been confirmed.
iv. Any confirmed price is subject to change if:
• a payment which is due on a booking is not received by Longreach Tourist Park by the date the payment is due; or
• there is a change in or imposition of a government charge, tax or levy which entitles or necessitates Longreach Tourist Park changing the price of your booking.
• any details relating to your booking are amended, for example your dates of stay, your room type or the number of persons staying under your booking.
Payments may be made by Visa, Mastercard or Cash;
DEPOSIT AND FINAL PAYMENT
i. For Standard Bookings full payment must be received at least 5 days prior to your scheduled day of arrival or, if your booking is made within 5 days of your scheduled day of arrival, at the time of booking.
ii. For Peak Season Bookings full payment must be received at least 30 days prior to your scheduled day of arrival or, if your booking is made within 30 days of your scheduled day of arrival, at the time of booking.
i. All amendments are subject to the availability and applicable pricing at the time the amendment is requested.
ii. Amendments for Standard Bookings may be requested within the following time frame:
• up to 48 hours prior to your scheduled check-in time.
• Notice of cancellation by 2pm prior day of check-in: No cancelation fee will be applied and any deposit you have paid for your booking will be returned.
• Notice of cancellation later than 2pm prior day of check-in: $30.00 cancellation fee will be deducted from any monies which you have already paid.
• All cancellations must be received in writing – email:firstname.lastname@example.org.
NO-SHOWS OR TERMINATIONS
i. If you do not show up for your booking or terminate your booking early after you have checked in you will be charged a $30.00 cancellation fee.
i. Standard check-in time are:
• Caravan Sites – 11:30am
• Caravan Ensuite Sites – 2:00pm
• Cabins – 2:00pm
i. Standard check-out time is 10:00am
i. If you wish to check-out later than the standard check-out time you must obtain approval from the Caravan Park management at least 12 hours prior to your scheduled check-out time.
ii. The Caravan Park management may approve a request for late check-out in their absolute discretion.
iii. If you check-out after 10:00am the following additional charges will be applied to your account and will be payable by you on check-out:
• a surcharge of $25.00 per hour for every hour after 10:00am till 12:00pm that you fail to check-out; or
• if you check-out after 12:00pm a charge equivalent to the fully daily rate which applies to your booking.
EVENTS BEYOND CONTROL
i. Longreach Tourist Park is not responsible for any loss arising out of any occurrences or conditions beyond its control, including but not limited to defects in vehicles, theft, delay, cancellation, natural disaster, Government regulations or changes in itinerary or schedule.
ii. All travel documents, observance of laws and government regulations are your responsibility.